Terms & Conditions
TRAVEL GUARANTEE
When you make a train reservation or check PNR status through Rodeo Travel Technologies Private Limited (“Railofy”) platform, the said terms and conditions shall apply with regard to the Offer laid hereunder.
Confirm Travel Guarantee for WL tickets
What do you get?
- ‘Confirm Travel Guarantee’ is a service to help train travellers with a warranty against a waitlisted ticket. Users may be eligible for ‘Cashback’ as liquidated damages incase the waitlisted ticket doesn’t get confirmed or RAC.
- While booking a waitlisted train ticket or checking PNR status on the Railofy website/app, you can opt for ‘Confirm Travel Guarantee’.
- If this booked ticket status remains partially waitlist, i.e. at least one passenger’s ticket status remains waitlist, after chart preparation, the user will be provided a ‘Cashback’ bearing amount as mentioned at the time of purchasing the ‘Confirm Travel Guarantee’.
How can you use the ‘Cashback’?
- ‘Cashback’ can only be used to book any mode of transport viz. flight, bus, taxi, car rental or train.
- ‘Cashback’ will be applied on the ticket fare only and would exclude convenience fees, PG charges and other add-on charges (if any).
What else do you need to know?
- ‘Cashback’ will be applicable only to tickets which remain in full or part waitlist status after chart preparation.
- This Offer is valid only on tickets which are in the waitlisted category.
- This Offer is valid on selected trains/class booked through Railofy platform.
- Fee amount paid for availing the ‘Confirm Travel Guarantee’ offer may change, from time to time and even before the final payment depending upon the ticket fare or availability of the ticket.
- One can avail a maximum ‘Cashback’ of INR 20,000 (Rupees Twenty Thousand Only)
- ‘Confirm Travel Guarantee’ is a paid feature, and an opt-in fee will be charged for availing it.
- If the ticket gets confirmed or RAC or is cancelled by the user, the ‘Confirm Travel Guarantee’ fee will not be refunded and neither will you be eligible for the ‘Cashback’.
- 'Confirm Travel Guarantee’ fee is refundable only in the event the train (in which 'Confirm Travel Guarantee’ was opted) is cancelled by Indian Railways, then users will not be eligible for ‘Cashback’. The 'Confirm Travel Guarantee’ fee in that event will be refunded exclusive of Railofy Service Fee, Convenience Fee and Payment Gateway Charges in such a case.
- In case of bulk booking, if some of the passengers have been confirmed or RAC or cancelled and not all, you shall be eligible for the ‘Cashback’ only for the passengers which have not been confirmed or not RAC or not cancelled.
- Illustration: A makes a booking of 1 PNR for 5 passengers for Delhi to Jaipur. A books the tickets under the ‘Confirm Travel Guarantee’ offer upon paying the 'Confirm Travel Guarantee’ fee for all the 5 passengers. The passengers are in waitlisted category. Before or at the time of train departure, 3 of these passengers get RAC. Now, A can only seek the ‘Cashback’ amount for the remaining 2 tickets, which were not confirmed or not RAC or not cancelled.
- 'Confirm Travel Guarantee’ fee amount will be applicable on full ticket and for all passengers booked on the PNR and it will be the same for all passengers irrespective of age and gender.
What are the terms and Conditions of ‘Cashback’?
- ‘Cashback’ is the amount of liquidated damages that will be applicable only to tickets which remain in full or part waitlist status after chart preparation.
- A link to claim ‘Cashback’ will be shared with users via WhatsApp once the train departs.
- The ‘Cashback’ will expire within seven (7) days of issuance by Railofy.
- The ‘Cashback’ is valid only for travel completed within seven (7) days of train’s departure date.
- The ‘Cashback’ can be used only once and for one-way trip bookings.
- A ‘Cashback’ cannot be used to book multiple modes of transport.
- The ‘Cashback’ can be claimed only for one-way trip bookings.
- Partially utilised ‘Cashback’ cannot be re-used on any other booking.
- This Offer cannot be clubbed with any other offer of Railofy.
- If the fare of the selected mode of transport is higher than the ‘Cashback’ amount, then the user has to pay the balance amount at the time of booking alternate mode of transport.
- Railofy shall not be responsible for the availability of the alternate mode of transport. In the event you wish to avail the amount received under the Offer for making a booking for an alternate mode of transport for your travel and the same is not available for the time, date and place of your choice, Railofy shall not be held responsible for the same.
- Illustration: A makes a booking of a train ticket from Mumbai to Pune and the said ticket did not get confirmed or did not get RAC. Railofy pursuant to this Offer issued ‘Cashback’ link in A’s favour. Now, A wishes to make another booking for the alternate mode of transport i.e. bus/ flight/train/taxi/car rental and there is no availability for these modes. Railofy shall not be held responsible for the same.
- In no event the ‘Cashback’ can be refunded, exchanged or partly encashed.
- Railofy reserves the right to deny accepting any ‘Cashback’ request on account of duplicity. Railofy shall not be held responsible in this regard.
- Number of passengers in alternate mode of transport (flight, bus, taxi, car rental or train) should be less than or equal to the number of passengers in the train ticket in which 'Confirm Travel Guarantee’ was opted
- The departure city and the destination city of the alternate mode of transport (flight, bus, taxi, car rental or train) should be within 200 kms range of the stations for which the train ticket in which 'Confirm Travel Guarantee’ was opted
- Illustration: A makes a booking of a train ticket from Gurgaon to Jaipur and the said ticket did not get confirmed or did not get RAC. Railofy pursuant to this Offer issued ‘Cashback’ link in A’s favour. Now, A wishes to book a flight ticket and claim ‘Cashback’. A can book a flight ticket from Delhi to Jaipur. A cannot book an alternate flight ticket from Mumbai to Goa (as Mumbai is not within a 200 kms range of Gurgaon and Goa is not within a 200 kms range of Jaipur).
- ‘Cashback’ amount shall be deposited in your account within 10 working days, after Railofy has approved the ‘Cashback’ request as per the T&C.
What happens if I cancel my train ticket before train departure?
- In case a user cancels their train ticket (on which 'Confirm Travel Guarantee’ was purchased) before confirming the chart status on the 'Confirm Travel Guarantee’ redemption page, then the user shall not be eligible for the ‘Cashback’. Further, charges pertaining to 'Confirm Travel Guarantee’ fee, convenience fee, payment gateway charges, cancellation charges and discounts, whichever applicable, will be non-refundable.
- Train chart preparation and train departure time is controlled by Indian Railways.
General Terms and Conditions
- Railofy does not provide any mechanism or guarantee for getting tickets confirmed and ‘Confirm Travel Guarantee’ is a warranty service provided to assist waitlisted or RAC train travellers complete their journey.
- Railofy shall not be responsible for any delay, improper services provided by the provider of services (airline, bus operators, taxi, car rental, Indian Railways or any other relevant service providers) for any injury, death, loss or damage caused by the act or default of the management or employees of the provider.
- Railofy does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, bus, taxi, car rental or other services, missed connections, sicknesses, weather, strikes, quarantine or other causes, howsoever caused, and all such losses and expenses caused must be borne by the customer.
- Any date change may incur an additional charge and the same shall be applicable on the basis of the new date selected by the customer as per the service providers (airline, bus operators, taxi, car rental, Indian Railways or any other relevant service providers) policy.
- Railofy reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change/withdraw or vary all of these terms and conditions or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
- If the payment towards the booking is made through CC/ DC, the customer shall approach the Bank for any claims related thereof and Railofy shall not entertain any such claims.
- Railofy is the sole authority for interpretation of these Terms and Conditions.
- Railofy shall not be liable for any loss or damage arising due to force majeure event.
- Railofy shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the Offer. Notwithstanding anything contrary contained hereunder, in no event the aggregate liability of Railofy under this offer shall exceed the amount of ‘Cashback’ amount availed by the customer under this Offer.
- Railofy may suspend or terminate these terms and conditions/ Offer at any time for any reason at their discretion.
- In the event of any misuse or abuse of the Offer by the customer or travel agent, Railofy reserves the right to deny the Offer and/or cancel the booking.
- All disputes arising out of or in connection to this Offer are subject to exclusive jurisdiction of the courts in Mumbai only.
Confirm Travel Guarantee for RAC tickets
What do you get?
- ‘Confirm Travel Guarantee’ is a service to help train travellers with a warranty against a RAC ticket. Users may be eligible for ‘Cashback’ as liquidated damages incase the RAC ticket doesn’t get confirmed.
- While booking a RAC train ticket or checking PNR status on the Railofy website/app, you can opt for ‘Confirm Travel Guarantee’.
- If your RAC ticket is not confirmed at the time of train departure, we will provide you with a ‘Cashback’ whose amount will be mentioned at the time of purchasing the ‘Confirm Travel Guarantee’.
How can you use the ‘Cashback’?
- This ‘Cashback’ can only be claimed against a confirmed booking of any other mode of transport (flight, bus, taxi, car rental or train).
- The ‘Cashback’ shall be exclusively on the ticket fare and will not be applicable on Railofy Service Fee, Convenience Fee, Payment Gateway Charges and 'Confirm Travel Guarantee’ fee which the customer pays at the time of making the reservation through Railofy Platform.
What else do you need to know?
- You will be eligible for the ‘Cashback’ only if your ticket doesn’t get confirmed till the time of train departure.
- This Offer is valid only on tickets which are in the RAC category.
- This Offer is valid on selected trains/class booked through Railofy platform.
- Fee amount paid for availing the 'Confirm Travel Guarantee’ offer may change, from time to time and even before the final payment depending upon the ticket fare or availability of the ticket.
- One can avail a maximum ‘Cashback’ of INR 20,000 (Rupees Twenty Thousand Only).
- 'Confirm Travel Guarantee’ is a paid feature, and an opt-in fee will be charged for availing it.
- If the ticket gets confirmed or is cancelled by the user, the 'Confirm Travel Guarantee’ fee will not be refunded and neither will you be eligible for the ‘Cashback’.
- 'Confirm Travel Guarantee’ fee is refundable only in the event the train (in which 'Confirm Travel Guarantee’ was opted) is cancelled by Indian Railways, then users will not be eligible for ‘Cashback’. The 'Confirm Travel Guarantee’ fee in that event will be refunded exclusive of Railofy Service Fee, Convenience Fee and Payment Gateway Charges in such a case.
- In case of bulk booking, if some of the passengers have been confirmed or cancelled and not all, you shall be eligible for the ‘Cashback’ only for the passengers which have not been confirmed or not cancelled.
- Illustration: A makes a booking of 1 PNR for 5 passengers for Delhi to Jaipur. A books the tickets under the 'Confirm Travel Guarantee’ offer upon paying the 'Confirm Travel Guarantee’ fee for all the 5 passengers. The passengers are in the RAC category. Before or at the time of train departure, 3 of these passengers get confirmed. Now, A can only seek the ‘Cashback’ amount for the remaining 2 tickets, which were not confirmed or not cancelled.
What are the terms and Conditions of ‘Cashback’?
- ‘Cashback’ is the amount of liquidated damages that will be applicable only to tickets which remain in full or part RAC status after chart preparation.
- A link to claim the said ‘Cashback’ will be shared with you via WhatsApp once your train departs. For the sake of clarity, the train here shall be the train on which 'Confirm Travel Guarantee’ was opted and your ticket was not confirmed till the time of train departure.
- The ‘Cashback’ will expire within seven (7) days of issuance by Railofy.
- The ‘Cashback’ is valid for travel made within seven (7) days of the train's departure date. For the sake of clarity the ‘Cashback’ is valid only if the travel is made within seven (7) days of departure date of the train on which 'Confirm Travel Guarantee’ was opted and your ticket was not confirmed till the time of train departure.
- The ‘Cashback’ can be claimed only once, for booking alternate mode of transport like flight, bus, taxi, car rental or train.
- You cannot claim one ‘Cashback’ to book multiple modes of transport.
- The ‘Cashback’ can be claimed only for one-way trip bookings.
- Partially utilized ‘Cashback’ amount cannot be re-used on any other booking.
- ‘Cashback’ amount will be applied on the ticket fare only and would exclude convenience fees, add-on charges, etc.
- This Offer cannot be clubbed with any other offer of Railofy.
- Railofy shall not be responsible for the availability of the alternate mode of transport. In the event you wish to avail the amount received under the Offer for making a booking for an alternate mode of transport for your travel and the same is not available for the time, date and place of your choice, Railofy shall not be held responsible for the same.
- Illustration: A makes a booking of a train ticket from Mumbai to Pune and the said ticket did not get confirmed. Railofy pursuant to this Offer issued ‘Cashback’ link in A’s favour. Now, A wishes to make another booking for the alternate mode of transport i.e. bus/ flight/train/taxi/car rental and there is no availability for these modes. Railofy shall not be held responsible for the same.
- In no event the ‘Cashback’ can be refunded, exchanged or partly encashed.
- Railofy reserves the right to deny accepting any ‘Cashback’ request on account of duplicity. Railofy shall not be held responsible in this regard.
- Number of passengers in alternate mode of transport (flight, bus, taxi, car rental or train) should be less than or equal to the number of passengers in the train ticket in which 'Confirm Travel Guarantee’ was opted.
- The departure city and the destination city of the alternate mode of transport (flight, bus, taxi, car rental or train) should be within 200 kms range of the stations for which the train ticket in which 'Confirm Travel Guarantee’ was opted.
- Illustration: A makes a booking of a train ticket from Gurgaon to Jaipur and the said ticket did not get confirmed. Railofy pursuant to this Offer issued ‘Cashback’ link in A’s favour. Now, A wishes to book a flight ticket and claim ‘Cashback’. A can book a flight ticket from Delhi to Jaipur. A cannot book an alternate flight ticket from Mumbai to Goa (as Mumbai is not within a 200 kms range of Gurgaon and Goa is not within a 200 kms range of Jaipur).
What happens if I cancel my train ticket before train departure?
- In case a user cancels their train ticket (on which 'Confirm Travel Guarantee’ was purchased) before confirming the chart status on the 'Confirm Travel Guarantee’ redemption page, then the user shall not be eligible for the ‘Cashback’. Further, charges pertaining to 'Confirm Travel Guarantee’ fee, convenience fee, payment gateway charges, cancellation charges and discounts, whichever applicable, will be non-refundable.
- Train chart preparation and train departure time is controlled by Indian Railways.
General Terms and Conditions
- Railofy does not provide any mechanism or guarantee for getting tickets confirmed and ‘Confirm Travel Guarantee’ is a warranty service provided to assist waitlisted or RAC train travellers complete their journey.
- The offer is only valid on train bookings.
- Railofy shall not be responsible for any delay, improper services provided by the provider of services (airline, bus operators, taxi, car rental, Indian Railways or any other relevant service providers) for any injury, death, loss or damage caused by the act or default of the management or employees of the provider.
- Railofy does not accept responsibility for losses and additional expenses, due to delays or changes in air, train, bus, taxi, car rental or other services, missed connections, sicknesses, weather, strikes, quarantine or other causes, howsoever caused, and all such losses and expenses caused must be borne by the customer.
- Any date change may incur an additional charge and the same shall be applicable on the basis of the new date selected by the customer as per the service providers (airline, bus operators, taxi, car rental, Indian Railways or any other relevant service providers) policy.
- Railofy reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change/withdraw or vary all of these terms and conditions or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
- If the payment towards the booking is made through CC/ DC, the customer shall approach the Bank for any claims related thereof and Railofy shall not entertain any such claims.
- Railofy is the sole authority for interpretation of these Terms and Conditions.
- Railofy shall not be liable for any loss or damage arising due to force majeure event.
- Railofy shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with the Offer. Notwithstanding anything contrary contained hereunder, in no event the aggregate liability of Railofy under this offer shall exceed the amount of Cashback amount availed by the customer under this Offer.
- Railofy may suspend or terminate these terms and conditions/ Offer at any time for any reason at their discretion.
- In the event of any misuse or abuse of the Offer by the customer or travel agent, Railofy reserves the right to deny the Offer or cancel the booking.
- All disputes arising out of or in connection to this Offer are subject to exclusive jurisdiction of the courts in Mumbai only.
ACCEPTANCE OF TERMS & CONDITIONS
You acknowledge that you have read and agree with all these Terms & Conditions. By using the Website or its Services, you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services. Railofy reserves the right to store information on a User’s computer in the form of “cookie” or similar file for purposes of modifying the Website to reflect the User’s preference.
ACCURACY OF INFORMATION
Any decisions to purchase any offer/product of Railofy will be based solely on the Visitor’s independent evaluation of the offers/products of Railofy, and his/her need for the same. The Visitor has the responsibility to determine whether the offers/products offered by Railofy satisfy the requirements of the Visitor. It is the responsibility of the Visitor to evaluate the completeness, accuracy or usefulness of any opinion, guidance or other content made available on the Website.
Railofy has provided the relevant information in relation to the offers/products on the Website.
In the event the Visitor requires any further information or assistance, he/she may contact us at customer.support@railofy.com
Railofy has provided the relevant information in relation to the offers/products on the Website.
In the event the Visitor requires any further information or assistance, he/she may contact us at customer.support@railofy.com
REPRESENTATION BY USER
The Visitor to the Website represents that the Visitor is legally competent to enter into a binding legal contract and agrees to be bound by these Terms & Conditions.
TERMS AND CONDITIONS FOR USE
This Website is deemed to be in use when it is loaded in a temporary or permanent memory of your computer.
ACCOUNTS AND MEMBERSHIP
If you register or create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. Providing false contact information of any kind may result in the termination of your account / registration / service. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of these Terms & Conditions or that your conduct or content would tend to damage our reputation and goodwill, or lead to a violation of the provisions of applicable law. We may block your email address, Internet protocol address and mobile number to prevent further registration.
All transactions, which cannot be carried out instantaneously, shall be carried out during working hours either on the same day or on the next working day or such further period as may be determined and/or specified by Railofy depending upon the time of logging of the transaction.
All transactions, which cannot be carried out instantaneously, shall be carried out during working hours either on the same day or on the next working day or such further period as may be determined and/or specified by Railofy depending upon the time of logging of the transaction.
AUTHORITY TO RAILOFY
The Customer hereby authorizes Railofy to carry out his instructions, effecting such transactions as may be permitted by Railofy from time to time, in accordance with these Terms & Conditions and such other terms as may be specified by Railofy.
EVIDENCE OF TRANSACTIONS
For any transaction which may be permitted by Railofy from time to time, Railofy’s own records of such transactions maintained through computer systems or otherwise, shall be accepted as conclusive and binding for all purposes. The record of THE TRANSACTION as generated from the systems of Railofy shall be conclusive proof of the genuineness and accuracy of such transactions.
RESTRICTIONS ON USE
Railofy owns and holds all the rights for the information, contents, audio, video, logos and trademarks contained in this Website. Any reproduction, modification, creation of derivate works, distribution, transmission, copying, selling, displaying, publishing or using any of the information, contents, audio, video, logos and trademarks contained in this Website for any purpose whatsoever, whether electronically or otherwise, without the prior written permission of Railofy is strictly prohibited. Any violation of this provision would be strictly dealt with. You may download material displayed on this Website for your personal use only, provided that you also retain the clauses pertaining to all copyright and other proprietary notices contained in the materials.
User acknowledges and affirms that he/she shall not:
1. Engage in fraudulent, abusive or illegal activity, including but not limited to any communication or solicitation designed or intended to fraudulently obtain the password or any private information of any use.
2. Use the Website to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including threatening or obscene material or engage in any kind of illegal activity.
Although Railofy may, from time to time, monitor or review any facilities, if established or otherwise offered at the Website for discussions, chats, postings, transmissions, bulletin boards, and the like on the Website, Railofy is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information contained within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Railofy will fully cooperate with any law enforcement authorities or court order requesting or directing Railofy to disclose the identity of anyone posting any such information or materials.
User acknowledges and affirms that he/she shall not:
1. Engage in fraudulent, abusive or illegal activity, including but not limited to any communication or solicitation designed or intended to fraudulently obtain the password or any private information of any use.
2. Use the Website to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material including threatening or obscene material or engage in any kind of illegal activity.
Although Railofy may, from time to time, monitor or review any facilities, if established or otherwise offered at the Website for discussions, chats, postings, transmissions, bulletin boards, and the like on the Website, Railofy is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information contained within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Railofy will fully cooperate with any law enforcement authorities or court order requesting or directing Railofy to disclose the identity of anyone posting any such information or materials.
QUOTES & OFFERS
The fees and charges related to Waitlist & RAC Protection or any other similar service offers are shown basis existent situation of railway tickets and availability of backup travel with us. The same offers may change or cease to exist at a later time or date and is not final and binding until a purchase is done. You may, at your sole and absolute discretion decide not to proceed with the purchase of the offer/product, in the event you do not agree with the final offers quoted by us. Please read the specific offer wordings specific to your PNR or journey before concluding a sale
USE OF INFORMATION
Generic content explaining our offers/product is available on the website for informational purposes only. The posting of such contents and access to this website does not render, either explicitly or implicitly, any provision of services or products by us. All such advertisements contain only an indication of various products offered by us. For more information, please read the specific offer wordings specific to your PNR or journey before concluding a sale.
RESERVATION OF RIGHTS
We reserve the right to change, modify, add to, or remove offers, discounts, portions of these terms of use at any time.
PRIVACY POLICY
In the process of using this Website, the Privacy Policy as set forth in the Website Railofy.com shall be applicable.
LIMITATION OF LIABILITY
Under no circumstances, including but not limited to negligence, shall Railofy, its employees and directors, its suppliers and its third party advisors be liable to you for any direct, indirect, incidental, special or consequential damages or any damages whatsoever including punitive or exemplary (including, but not limited to, damages caused by any virus, personal injury, loss of profits, data or other intangible, business interruption, loss of privacy, or any other pecuniary loss), arising out of or in any way connected with the use/delivery/performance of this Website, with the delay or inability to use this website or any links or items on the Website, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through this Website, or otherwise arising out of the use of this Website, whether based on contract, tort, strict liability or otherwise, or for cost of procurement of substitute goods and repair & correction services or resulting from the use of this Website or obtained or messages received or transactions entered into through or from the Website or resulting from unauthorized access to or alteration of your transmissions or data, even if we have been advised of the possibility of such damages.
You agree that we shall not be liable for any damages arising from interruption, suspension or termination of the Website, including but not limited to direct, indirect, incidental, special, consequential or exemplary damages, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages. However, in no event shall our liability to you for all damages, losses and causes of action (whether in contract or tort, including but not limited to, negligence) exceed the amount paid by you, if any, for accessing the Website.
Offers are marketed and/or distributed solely by Railofy and are not in any way associated to or being sold, marketed or offered for sale by the Payment Gateway Service provider and the Payment Gateway Service provider shall not be liable for the same. All transactions that are carried out by and on behalf of the Customer shall be subject to Government notifications, and those of other regulatory bodies defining rules/regulations governing the offer of any service on the Website. Railofy does not guarantee or warranty that there will be uninterrupted access to and/or use of the Payment and Delivery Mechanism.
Railofy shall not be liable if any transaction does not fructify or may not be completed or for any failure on part of Railofy to perform any of its obligations under these Terms & Conditions or those applicable specifically to its services/facilities if performance is prevented, hindered or delayed by a Force Majeure event (defined below) and in such case its obligations shall be suspended for so long as the Force Majeure event continues.
You agree that we shall not be liable for any damages arising from interruption, suspension or termination of the Website, including but not limited to direct, indirect, incidental, special, consequential or exemplary damages, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages. However, in no event shall our liability to you for all damages, losses and causes of action (whether in contract or tort, including but not limited to, negligence) exceed the amount paid by you, if any, for accessing the Website.
Offers are marketed and/or distributed solely by Railofy and are not in any way associated to or being sold, marketed or offered for sale by the Payment Gateway Service provider and the Payment Gateway Service provider shall not be liable for the same. All transactions that are carried out by and on behalf of the Customer shall be subject to Government notifications, and those of other regulatory bodies defining rules/regulations governing the offer of any service on the Website. Railofy does not guarantee or warranty that there will be uninterrupted access to and/or use of the Payment and Delivery Mechanism.
Railofy shall not be liable if any transaction does not fructify or may not be completed or for any failure on part of Railofy to perform any of its obligations under these Terms & Conditions or those applicable specifically to its services/facilities if performance is prevented, hindered or delayed by a Force Majeure event (defined below) and in such case its obligations shall be suspended for so long as the Force Majeure event continues.
JURISDICTIONAL ISSUES
Unless otherwise expressly set forth herein, Railofy makes no representation that materials on this Website are appropriate or available for use in any location. Those who choose to access this Website do so on their own initiative and are responsible for compliance with local laws. The services/products which are part of the Website do not constitute an offer to sell or a solicitation of an offer to buy any services/products to any person in any jurisdiction where it is unlawful to make such an offer or solicitation.
Failure on the part of Railofy to enforce any of the provisions hereof will not be construed to be a waiver of the rights vested in Railofy to thereafter enforce such provisions. If any provision of these Terms & Conditions is held to be invalid, illegal or unenforceable, it will be enforced to the maximum extent possible, and the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired thereby.
Failure on the part of Railofy to enforce any of the provisions hereof will not be construed to be a waiver of the rights vested in Railofy to thereafter enforce such provisions. If any provision of these Terms & Conditions is held to be invalid, illegal or unenforceable, it will be enforced to the maximum extent possible, and the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired thereby.
NOTICE
Notices under these Terms & Conditions may be given by Railofy to the Customer in writing by delivering them to the last contact details given by the Customer. Customer may give notice to Railofy by delivering them to the contact details mentioned on the Website. In the case of hand delivery, cable, telex, facsimile notices or electronic communication notices or instructions will be deemed served 7 days after posting or upon receipt as the case may be. Documents, which may be sent by electronic communication between the parties, may be in the form of an electronic mail, an electronic mail attachment, or in the form of an available download from the Website. Railofy shall be deemed to have fulfilled any legal obligation to deliver to the Customer if any such document is sent via electronic delivery.
MISCELLANEOUS
Railofy’s performance to this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of Railofy’s right to comply with governmental, court and law enforcement directions relating to the use of this Website or information provided to/gathered by Railofy vis-à-vis such use.
Railofy reserves the right to add, amend, revise suspend or cancel in whole or in part any of the services which are, or may become, part of the Website, without any prior notice to the Visitors or Customers. Any addition, suspension, revision, amendment, cancellation or suspension shall be effective and binding on the Visitors and Customers.
Railofy may introduce new services in relation to the Website from time to time. The existence and availability of the new services will be notified on the Website as and when they become available and any revisions in the Terms & Conditions will take place in accordance with these Terms & Conditions. In addition, Railofy may also publish notices of general nature, which are applicable to all Visitors or Customers in a newspaper or on its Website. Such notices will have the same effect as a notice served individually to each Visitor or Customer.
Railofy may transfer or assign its rights and obligations under these Terms & Conditions to any Affiliate.
Railofy shall try and ensure that all information that is provided on the Website with respect to services / products are accurate in all respects and are kept up to date. However, Railofy does not guarantee the timeliness, accuracy, completeness, reliability or content of the information and any changes that are made with respect to the same and the Visitor/Customer is required to check the accuracy of the same with the office of Railofy.
Railofy reserves the right to add, amend, revise suspend or cancel in whole or in part any of the services which are, or may become, part of the Website, without any prior notice to the Visitors or Customers. Any addition, suspension, revision, amendment, cancellation or suspension shall be effective and binding on the Visitors and Customers.
Railofy may introduce new services in relation to the Website from time to time. The existence and availability of the new services will be notified on the Website as and when they become available and any revisions in the Terms & Conditions will take place in accordance with these Terms & Conditions. In addition, Railofy may also publish notices of general nature, which are applicable to all Visitors or Customers in a newspaper or on its Website. Such notices will have the same effect as a notice served individually to each Visitor or Customer.
Railofy may transfer or assign its rights and obligations under these Terms & Conditions to any Affiliate.
Railofy shall try and ensure that all information that is provided on the Website with respect to services / products are accurate in all respects and are kept up to date. However, Railofy does not guarantee the timeliness, accuracy, completeness, reliability or content of the information and any changes that are made with respect to the same and the Visitor/Customer is required to check the accuracy of the same with the office of Railofy.
MODIFICATION OF TERMS & CONDITIONS
Any addition, suspension, revision, amendment, cancellation or suspension shall be effective and binding on the Visitors and Customers. Railofy may introduce new services in relation to the Website from time to time. The existence and availability of the new services will be notified on the Website as and when they become available and any revisions in the Terms & Conditions will take place in accordance with these Terms & Conditions.
CONTACT
You authorize Railofy to call, send SMS and email on the contact number and email ID (made available by you on our Website) and offer you information and services for the product you have opted for. You authorize us to call, SMS or email you for the mentioned purpose, irrespective of whether you register with the NDNC registry. Railofy may from time to time send by e-mail or otherwise, information relating to products and services offered by Railofy or its associates.